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The Annapurna Foothills Treks and Expedition owner, office staff, guides and porters provided excellent customer service for our recent one-month teahouse trek in the Mansulu and Tsum Valleys. Ngima Nura Sherpa, the Annapurna Foothills Managing Director, worked closely with our friend who organized our custom trek ahead of time through the web and emails. Annapurna Foothills staff were responsive, knowledgeable and consistently good-natured. They went the extra mile before, during and after our trek to make it a safe and wonderful experience. The Annapurna Foothills webpage is detailed, accurate, beautiful and easy to use. Trekking in Manaslu and Tsum Valleys require special permits and coordination with police along the way at several checkpoints. The Annapurna Foothills staff efficiently organized our permits ahead of time and conducted the stops at checkpoints seamlessly and with no difficulties. We did not have to give the necessary formalities a second thought. We especially appreciated Dawa Sherpa, Pasang Sherpa, Minga Sherpa and Myla Rai, our guides and porters during the trek. Their customer service was excellent. Their skills, strength, courage and experience helped keep us safe, especially when crossing treacherous landslides. Their warm, calm, patient, wise and supportive personalities were unfailing regardless of the circumstances along the way. On several occasions they carried the daypack (in addition to their already heavy loads) for one of our party that was too sick to carry his, someone backtracking for items left at a teahouse or as we crossed unstable steep landslides. When there was any possibility of the teahouse for the night being booked before we arrived, one went ahead to reserve space for all of us. They knew which teahouses in a village would best meet our needs and seamlessly translated our lodging, food, hot water for showers and other requests to the lovey and gracious hosts who in many cases did not speak English. Dawa Sherpa was an excellent guide with good English skills and 25 years of experience. The porters for many agencies do not speak English. We appreciated that the Annapurna Foothills porters on our trek also spoke English. Annapurna Foothills staff made it possible for us to squeeze in visits to UNESCO World Heritage sites in the Kathmandu Valley, Chitwan and Lumbini into some extra days before and after our trek. We highly recommend making time to visit these amazing and beautiful places during your visit. Tashi Sherpa, an Annapurna Foothills guide, gave us interesting information and took us to places we would otherwise have missed. We appreciate that Annapurna Foothills hired skilled drivers with sound vehicles for portions of our trips that required travel on the roads of Nepal. Tashi also organized the required permits for our trek. His pleasant personality, excellent English skills and knowledge of Nepal and the sites we visited enhanced our experience. Though the Manuslu Valley and side trip to Tsum Valley are described in the Lonely Planet Himalaya trekking guide as “challenging,” we are very glad we went and recommend it to others. A road is being built through the Manaslu Valley with plans to extend it through the wonderful Tsum Valley all the way to Tibet in China. Anyone considering these areas for trekking should go now while the region is still only accessible by traditional trails and before the road is finished. Expect some stretches to be adjacent to or on the road being built which can be treacherous in places. A scenic detour trail got us around the worst of the construction activities. Also, expect stretches along the way that are exposed but that can be safely navigated with care. It is worth it to see the upper valleys before they are forever changed by road access. We recommend Annapurna Foothills for organizing and supporting trekking and other tours. We will work with them when we return to Nepal.

Fantastic Trek and Experience - Mera Peak, Amphu Lampsta Pass, Island Peak, and EBC Over 1 MonthFrom first contact with Ngima i knew it was a good company, and the more contact and eventual meeting i had with both Ngima and the team, i knew we were in very good hands.Ngima was always polite, considerate and helpful, the same for both our guides and also all our porters.Our guides Dendi and Noah had both climbed Everest, Dendi several times!Our Porters were amazing, the loads they carried over the mountains and passes to make our life easier, were just incredible, and always with a smile!The trek starting from Kathmandhu was always professional, lodges were basic but scenery was amazing, food was good, and summit days were hard, but the energy from reaching the summits, words cannot describe.Dendi and Noah always making sure we were ok, offering help and doing whatever they could to ensure we all reached the summit of our climbs. Our whole party had a 100% success of our summits, and are all thankful for being with such a great team of people who all helped us achieve a fantastic life experience.

Just returned from a very successful, rewarding and enjoyable trip. We made a conscious decision to use a local company (Annapurna Foothills) and Ngima and his team delivered an excellent service and exceeded our expectations. From the outset Annapurna were very flexible, tailoring the trip to suit our specific requirements. There were 6 in our group and we had 2 v experienced mountaineering guides led by Sherpa Dendi and a team of very accommodating and obliging porters. While 27 days is a lot of time, I would still recommend this trip and recommend Annapurna Foothills. Given the size of the company, the service is more personal. Thanks again Ngima for a memorable trip.

We recently hired AFTREKS to summit Island Peak … we summited and returned safe. So by the most basic measure the trek was a success. Of course these trips are not only about the "what" but the "how". The "front office" of this operation, in our case Ngima Nuru Sherpa, MD of AFTREKS, that liases with clients helping with planning and organizing the tour really does a very good job of attending to all your pre-trip enquiries and small important details. Very confidence inspiring and helpful indeed !! The "back office" of this operation are your trekking guides in the hills who are basically freelancers who have been 100% paid in advance before your journey even begins. Here there are the management issues and disconnect one might expect from remote staff. I have traveled in Nepal before and have some decades of experience in the countries of SE Asia running businesses so I was careful to meticulously plan our journey and communicate our plans months in advance. Effectively I took on the management job of the trek which actually helped alot but didn't save us from every pitfall arising from ineffective communication/coordination between the "front and back office". I note with interest the negative review below. I can completely understand how it happened. It didn't have though.Fellow trekkers, AFTREKS is a great little company that is growing and learning so, by all means, give them a chance. But also realize you have to prepare a bit more, plan a bit more, do a bit more and, most importantly, keep your wits about you while in the hands of "the back office" and run your trek the way you want ! After our trek, we took Ngima and Tashi to a very nice lunch to just express exactly the above (with illustrative details) businessmen to businessmen so they can hopefully improve their operations from our feedback for future trekkers which may someday include us ! The trekking business and the entire solu khumbu valley are changing very rapidly with such amazing access to the outside world via the internet. Good hearted local operators like AFTREKS need to stay on their toes and keep improving their services to help their company thrive, help the region succeed and bring more satisfaction and understanding for the passionate tourists that visit this fantastic country.

What a wonderful time we had! From the time we enquired till the time we were dropped at the airport, to return home, all was done smoothly. We did the Annapurna Circuit leaving from Kathmandu and finishing in Kathmandu. Everything, airport transfers, accomodation, trekking, stay in Pokhara and Kathmandu were all organised throught Annapurna Foothills.Met by Tashi and driver at Airport, then Ngima at our accomodation, both lovely men.We then met Kami our guide. A lovely man, very thoughtful, courteous, informative. Eckalas our porter we met at the start of the trek, another lovely man. Nothing was a trouble with either of them.Accomodation and food was good. Cost was very reasonable.Will definately do another trek with Annapurna Foothills and would highly recommend trekking or any visit to Nepal with them.Thank you.

Superb trip. Excellent walk in via remote Hinku valley where you need to accept basic lodging as trade off for having scenery all to yourself. Annapurna team were dedicated and helpful throughout. Pretty decent cooks too. Group summited successfully on Mera and Island (high camp a good bet on both). You need some climbing experience esp. For the Pass at 5900m and head for heights for crevasses and summits. Amazing trip excellent value for money well done Annapurna Foothills.

I would like to thank Ngima for his efforts in organising my trek and for making my stay an enjoyable and stress free time.I would happily encourage anyone who is interested in trekking or climbing in Nepal to seriously consider using Annapurna Foothills services. I found Dendi, my guide, to be very knowledgeable and easy to get along with. He ensured all my needs were looked after and monitored my health as we went along the trip. The accommodation was excellent and the food was filling and quite tasty. I had an excellent time and as stated previously I'd recommend this company to anyone I will be using their services again in the future and thank you once again for a thoroughly enjoyable time in Nepal.

We booked with Annapurna Foothills Treks and Expedition a combination of a cultural trip to Bhutan (6 days) and a trekking around the Gokyo-Renjo La Pass circuit (13 days) with in-between stops in Kathmandu. Even if this was the second time that we organized a hiking trip with them (the first one to Annapurna was excellent too), we were initially unsure about their expertise with more complex tours and in particular for making arrangements out of Nepal. After three weeks of very intensive travel and trekking, we are totally satisfied of having chosen them again. Every single detail was perfect: transportation, hotels, guest houses, meals and itineraries!For these reasons and our positive experience, we fully recommend Ngima and his team to every traveler and also suggest our combined tour. It was wonderful.